www.icebaggo.com respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, protect and share your information. Please read this policy carefully before using our website and services.
- Information we collect
We collect the following types of information:
Personally identifiable information: including your name, email address, phone number, mailing address, billing information, etc., which you provide when you register, order products, fill out forms or interact with us.
Non-personally identifiable information: We collect some information related to your use of our website, such as your IP address, browser type, device information, access time, page browsing history, etc. This data is usually collected automatically through cookies and other tracking technologies.
Payment information: We use third-party payment processing companies (such as PayPal, Stripe, etc.) to process payments. We do not store your payment card information, but these payment processing companies may collect and process your payment data. Please refer to the privacy policy of the relevant payment processing company for details. - How we use your information
We may use the information you provide to:
Process orders: process your purchase, payment and delivery information to ensure that the order can be delivered smoothly.
Provide customer support: answer your questions, process return and exchange requests, resolve complaints and technical support.
Personalized services: recommend products and services to you based on your interests and purchase history.
Marketing activities: we may use your contact information to send you promotional information, newsletters, product updates, etc. You can choose to unsubscribe from these communications at any time.
Improve user experience: analyze your browsing behavior, optimize website design and functionality, and ensure that you have a better shopping experience.
Compliance and security: comply with applicable laws and regulations, and ensure that our services are safe and reliable. - How we protect your information
We take all reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, tampering or destruction. These measures include:
Data encryption: We use SSL encryption technology to ensure the security of your sensitive information when you submit it.
Access control: Only authorized personnel can access your personal data.
Regular review: We regularly review data security procedures to ensure that your information is properly protected.
Despite our stringent security measures, we cannot guarantee the security of information during transmission. By using this website, you understand this risk. - Sharing with third parties
We will not sell your personal information to third parties. However, we may share your information with the following types of third parties:
Service providers: third parties that provide services to you, such as logistics companies, payment processors, marketing platforms, etc. We will only share with these companies the minimum information necessary to complete specific services.
Legal compliance: We may disclose your information to government agencies, law enforcement agencies or other legal entities when required by law or when we believe it is reasonably necessary. For example, we may disclose your information in response to a government request, court order or legal process. - Cookies and tracking technologies
We use cookies and similar technologies to collect and store information to help us provide a personalized shopping experience. Cookies are small files stored on your device that enable our website to remember your settings and preferences.
You can disable cookies through your browser settings, but this may affect your use of some of the features of our website. - Your rights and choices
Access and update: You can access and update your personal information at any time. If you wish to review, modify or delete your account information, please contact us via email.
Unsubscribe: If you do not wish to receive our promotional emails or newsletters, you may unsubscribe by clicking the unsubscribe link in the email or by contacting us.
Data Deletion: You have the right to request deletion of your personal information, but in some cases (such as unsettled orders or legal requirements) we may not be able to completely delete your information. - Children’s Privacy Protection
Our website does not collect personal information from children under the age of 13. If we learn that a minor has provided us with personal information, we will endeavor to delete that information as soon as possible. - Updated Privacy Terms
We may update this Privacy Terms periodically to reflect changes in our business practices or legal requirements. We will post the updated Privacy Terms on our website, and the effective date of the update will be indicated. Please check this Privacy Terms periodically for changes.